AV Automation Platforms Take Center Stage
AV automation platforms are integrated software environments that connect design, deployment, monitoring, and service tasks so enterprise audio visual systems can be planned, operated, and supported through a unified, data-driven workflow instead of fragmented tools and spreadsheets. At InfoComm, that definition came to life across product debuts focused on automation, cloud-based AV management and AI-powered workflows. From design and proposal generation to post-install service operations and remote monitoring, exhibitors showed how AV is moving closer to IT-style lifecycle management. InfoComm 2026 debuts from XTEN-AV, Disguise, dBTechnologies, Xyte and Utelogy pointed to the same direction of travel: give integrators and enterprise teams more automation, clearer visibility, and predictable performance across rooms, sites and devices. Together, these platforms signal a shift from box-by-box configuration toward connected AV operations where software plays as important a role as hardware.
XTEN-AV Extends AI-Powered Workflows Into Service
XTEN-AV used the show to underline how AV automation platforms can cover the full project lifecycle, not only design and installation. The AI-powered design, proposal and documentation environment now stretches into post-install operations with its X-PRO Service framework. Instead of managing service calls, maintenance schedules and technician calendars across email, spreadsheets and isolated ticketing tools, integrators can track work inside the same XTEN-AV ecosystem they used for system design. That means clearer histories for each site, fewer missed updates and more repeatable processes for growing service businesses. Co-founder and CEO Sahil Dhingra described the ambition as bringing long-term support relationships into “a single connected platform.” For enterprise AV teams with recurring maintenance agreements and multi-site deployments, this approach turns service into a structured workflow rather than a series of disconnected tasks.
Disguise Elevates Live Event Technology and Immersive Experiences
Disguise focused on live event technology and large-scale immersive experiences, showing how software and partnerships can simplify complex production environments. The new version of Mapping Matter, its web-based projection mapping tool, lets users visualize projects, plan coverage and compare setups with an extended projector library, LED tile and projection mirror integration, plus layered project files. At the Smart Monkeys booth, Disguise demonstrated an integration with the ISAAC platform so operators can access content management, scheduling and infrastructure monitoring for Disguise servers through a browser alongside the rest of their AV system. New Designer software features, Looks and Compositions, introduce transportable packages and API-controllable parameters that are easier to automate and manage across shows. With Planar, Disguise also displayed VX servers and its portable X1 solution, further tying media servers, control and displays into a coherent workflow for live and themed environments.
dBTechnologies Brings Aurora Cloud PaaS to Connected Audio
For installed sound, dBTechnologies linked loudspeakers, amplification and cloud-based AV management into a single vision. Its IS Series passive loudspeakers are designed for permanent installations where coverage consistency and audio quality matter across multi-room and multi-zone spaces. Paired with IA Series amplifiers and Aurora Net control, the line aims to shorten design and tuning time while keeping behavior consistent. The debut of Aurora Cloud, a cloud-based PaaS, extends this model by enabling remote monitoring, device management and data analysis for professional audio systems. Real-time alerts notify teams about disconnections or anomalies so they can act before audiences notice issues. Scheduled reports support documentation and maintenance planning for system integrators and rental firms that need connected, data-driven workflows. Listening sessions at the show highlighted directivity control and spatial coherence, reinforcing how software-linked platforms now underpin modern installation audio.
Xyte and Utelogy Push Cloud-Based AV Management and AI Operations
Device management and service automation also advanced, led by Xyte and Utelogy. Xyte introduced expanded Workflows and Automations plus the Xyte CLI command-line tool, giving IT teams and AI agents a common way to operate connected device fleets. The CLI can pull firmware versions across many endpoints, compare them to public releases and flag outdated devices, with sensitive changes still requiring human approval. According to Xyte CEO Omer Brookstein, this establishes “approved actions, full audit trails and the confidence that nothing happens without accountability.” Utelogy, arriving at the show after record customer growth and hundreds of thousands of devices under management, framed its platform as Service-as-Software. Built as an enterprise-scale, vendor-agnostic control and analytics layer, Utelogy uses telemetry and automation to monitor rooms, diagnose incidents and resolve issues autonomously, moving AV management closer to a self-operating, cloud-based AV management model.
