AI Device Management Redefines Enterprise AV Operations
AI device management is the coordinated monitoring, control and optimization of connected screens, collaboration tools and AV systems using software agents that automate diagnostics, maintenance and content workflows across large, distributed environments. At InfoComm, that idea moved from concept to practical reality as enterprise AV software vendors showed how autonomous systems can manage thousands of endpoints with minimal human oversight. Instead of operators reacting to tickets, platforms now detect failures, trigger recovery steps and keep critical rooms and signage online. This shift matters for IT and AV teams under pressure to support hybrid work, large campuses and complex collaboration estates without matching headcount growth. From digital signage networks to meeting spaces and immersive projections, AI agents and content publishing automation are becoming core to how organizations scale workplace technology platforms while reducing manual effort.
Korbyt’s AI Agents Bring Automation to Content and Uptime
Korbyt put automation front and center with its suite of AI agents designed to manage digital signage devices and content across distributed networks. ScreenDetective focuses on uptime, using continuous monitoring to spot black screens or frozen content at configurable intervals and launch automated recovery actions. That turns what were once silent failures into self-healing events, improving the reliability of critical communications. On the content side, Launchpad 2.0 targets non-technical users who still need to publish at scale. A redesigned authoring experience and centralized theme system let administrators define brand standards once, then let users select templates, apply themes and publish without formal training. Together, these tools show how AI device management and content publishing automation can reduce support tickets, speed campaign rollouts and keep workplace communications consistent across large AV environments.
Scalable Display Technologies Automates Complex Projection Mapping
Immersive experiences also gained an automation upgrade as Scalable Display Technologies presented a large 3D Mount Rushmore installation driven by its Atlas platform. The system delivers automated projection mapping by performing geometric correction, edge blending, color matching and image alignment across multiple projectors, even on complex surfaces. During the demonstration, the team repeatedly disturbed projector alignment to show Atlas recalibrating the array and restoring a seamless image with minimal technical intervention. Atlas calculates projector positions in 3D using camera-based calibration, then generates warping for each projector to match the physical geometry. This approach reduces the manual, trial-and-error work that has long defined projection mapping workflows. For enterprises, theme parks, campuses or public venues, the result is a more scalable way to deploy large, irregular displays as part of a broader workplace technology platform.
Utelogy Pushes Service-as-Software for Autonomous AV Management
Utelogy framed its recent momentum around a clear message: AV management should operate as a service that largely runs itself. The company reported that devices under management have grown into the hundreds of thousands as customers standardize on its enterprise AV software to unify AV, UC and IoT operations. Its Service-as-Software model treats the platform as a digital workforce that continuously monitors rooms, collects telemetry, diagnoses issues and resolves incidents autonomously. Built on years of being the system of record for meeting spaces and collaboration environments, Utelogy’s tools aim to cut truck rolls, reduce downtime and improve room utilization before users notice problems. According to Utelogy, this shift from software that supports work to software that performs it marks “a new era of Service-as-Software,” aligning with broader trends in AI-driven device management across the digital workplace.
Uniguest’s Vertical Hubs Connect Content, Signage and Workplace Tech
Uniguest focused on verticalized workplace technology platforms with live demonstrations of its Hub portfolio: Hotel Hub, Healthcare Hub, Sports Hub, Casino Hub, Enterprise Hub and Campus Hub. Each version combines digital signage, IPTV, enterprise video and communications tools, while adding integrations and workflows tailored to its market. The company says its platform now supports more than 1.1 million deployed endpoints worldwide, helping organizations consolidate separate systems and scale communications in demanding environments. Integrations span hospitality systems, healthcare applications, POS platforms, sports data feeds, workplace technologies, content providers and business applications. The goal is to deliver an integrated solution rather than siloed tools, so teams can manage content distribution, live information and internal messaging from one environment. In the context of InfoComm’s AI and automation push, Uniguest’s approach underlines how domain-specific hubs can anchor large digital networks that are easier to manage and evolve.
